FoxConnect Telephone Booking Line

Book a journey in your area through the FoxConnect telephone booking line on 0116 216 7756 during opening hours 08:30-16:30 on Monday to Friday and travel within the service operating hours of 6:00 and 19:30.

For passengers who are deaf, hard-of-hearing or speech impaired, you can contact the Relay UK team and use the app/textphone on 18001 0116 216 7756.

How to book

Passengers that book journeys via the FoxConnect telephone booking line will get text message updates, including journey confirmations, timing updates, and information on pick-up and drop-off locations.

If passengers need to amend or cancel a booking, they should call the booking line and update their booking.

If you use the telephone booking line to book but wish to travel later than 16:30, please book your journey in advance or book your return journey at the same time as your outward booking.

Payment will NOT be taken over the phone. Journeys booked using the telephone booking line will need to be paid by contactless card when boarding. This service does not take cash or chip and pin payment, it is contactless ONLY.

Journeys will cost between £2 and £4.10, concessionary travel is also accepted.

Booking Support

We are hosting a range of in person drop-in sessions to provide support with any queries. Head to the drop-in sessions page and find the sessions near you.

If you think your area would benefit from an in-person support session, please email us at choosehowyoumove@leics.gov.uk or request that your parish council gets in touch. Alternatively if you are a business, please let us know if you would like to provide a hosting space.

Download the app, and book journeys on the go!

Download the Leicestershire FoxConnect app.