Community & other transport

We provide accessible transport services for people who, because of age, disability or rural isolation, cannot use conventional public transport or have problems doing so. Services are provided for individuals to help them live and travel as independently as possible.

Community transport is mostly provided by voluntary sector partners and includes social car schemes and community bus services.

Social car schemes involve volunteers using their own cars to provide door-to-door transport. Community bus services use wheelchair-accessible minibuses to provide travel from home to common destinations such as town or shopping centres.

Leicestershire community transport

To find out about community transport services in Leicestershire, please visit the Transport page, select your district from the -Select Your Area- drop down list and then select your village from the -Then Select Village or Town- drop down list. The community transport operators in that area are listed – click on their name to see more details.

If you are interested in becoming a volunteer driver in Leicestershire, please contact any of the community transport services direct.

Greater Leicester community transport

Central Leicestershire Dial-a-Ride is an accessible transport solution for people who find buses a problem.

Dial-a-ride services are available to anyone, of any age, who finds it hard or impossible to catch a bus. Dial-a-ride collects you from your door and allows you to take someone with you for help or company.

Fares are comparable with bus fares for similar journeys and you can use your bus pass. You usually get about 2 hours in the city or shopping centre.

The buses have passenger lifts, so you can easily get on board even if steps are a problem or you use a wheelchair. Dial-a-ride drivers will give you help on and off the bus.

Service Information

There are 5 dial-a-ride transport services currently available:

Area 1

Picks up from Abbey Lane area, Beaumont Leys, Birstall, Mowmacre Hill, Stocking Farm and takes service users to Leicester City Centre, Beaumont Shopping Centre and Fosse Park.

Area 2

Picks up from Belgrave, Humberstone, Netherhall, Rushey Mead, Scraptoft, Thurmaston, Thurnby and Thurnby Lodge and takes service users to Leicester City Centre, Tesco, Hamilton and Asda, Thurmaston.

Area 3

Picks up from Evington, Goodwood, Crown Hills, Highfields, North Evington, Oadby, Spinney Hill and Stoneygate and takes service users to Leicester City Centre and Tesco Hamilton.

Area 4

Picks up from Aylestone, Eyres Monsell, Blaby, Whetstone, Clarendon Park, Knighton, Glen Parva, Wigston and Wigston and takes service users to Leicester City Centre, Beaumont Shopping Centre and Fosse Park.

Area 5

Picks up from Braunstone, Enderby, Narborough, Glenfield, New Parks, Leicester Forest East, Rowley Fields and West End Area and takes service users to Leicester City Centre, Beaumont Shopping Centre and Fosse Park.

For bookings and information

Please call 0116 221 1457 between 10 a.m.-12 p.m. & 1-3 p.m. Monday – Friday. Bookings can be made up to one week in advance.

Other schemes to help people access local shops, facilities, employment and training include:-


Shopmobility is a scheme which lends manual and powered wheelchairs and scooters to members of the public with limited mobility to shop and visit leisure and commercial facilities.

Each scheme varies so it is important to contact the scheme you wish to visit, prior to using the service. A member of staff or volunteer will give you all the information you need. Training is given with all equipment.

For most schemes you will need to take identification containing your name and address on your first visit; this is so that schemes can complete a registration form and keep a record of your details.

Many schemes prefer you to book in advance. You may also be able to book a volunteer escort to accompany you whilst out and about.

Choose an area from below for more information:


Wheels 2 Work

Wheels2WorkWheels 2 Work is aimed at Leicester & Leicestershire residents with a confirmed placement in work, education or training, but no way of getting there.

We provide two types of basic scooter: a 50cc for short distances (less than 10 miles each way) and a 125cc for longer distances. We can also offer electric scooters and electric bicycles.

If you both live and work in Leicester City, you will only be eligible for one of our bicycles, electric bicycles or electric scooters.

Monthly hire rates range from £30/£60 per month for our scooters, whilst electric bicycles are £10 per month.

We provide the rider with a helmet, jacket, gloves and lock. Scooters are fully expensed (insurance, service costs, road tax and accidental repairs) with the exception of fuel. If you are on our Leicester City scheme, you will need to purchase public liablity insurance before you can ride one of our bicycles.

For more information on Wheels 2 Work, which is administered by Melton Borough Council, please call 01664 502388, email, or see

Access to Work grants

access-to-workIf you’re struggling to meet the transport costs when attending training, job interviews, or your new workplace, you could be eligible for an Access to Work grant to help you out.

Available to residents of the following districts:

  • Hinckley & Bosworth
  • Charnwood
  • North West Leicestershire

3 easy steps to claim:

  1. Print Access to Work claim form
  2. Complete the form*
  3. Take completed form to Hinckley Library, Loughborough Library or Coalville Library

* Completing the form:

  • Sections 1 and 3 must be completed by the employer, training provider, Jobcentre Plus or voluntary organisation.
  • Sections 2 and 4 must be completed by the claimant.
  • Please note if the form is incomplete then a reimbursement will not be paid.

This scheme is open for travel claims up to and including 31 March 2016.

Funded by the Department for Transport. Conditions apply. Funding is limited.