Journey Planner iOS Accessibility Statement

Accessibility statement for Choose How You Move Journey Planner (iOS)

This accessibility statement applies to the Choose How You Move Journey Planner Mobile Application available on the Apple App Store

This app is deployed by Leicester City Council under the name “Choose How You Move”. We want as many people as possible to be able to use this App.

We’ve also made the app text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this app is

This app is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Feedback and contact information

If you need information on this app in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: choosehowyoumove@leicester.gov.uk
  • call: Leicester City Council Customer Services on 0116 454 1000

We’ll consider your request and aim get back to you in 5 days.

Reporting accessibility problems with this app

We’re always looking to improve the accessibility of this app. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

email: choosehowyoumove@leicester.gov.uk

call: Leicester City Council Customer Services on 0116 454 1000

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this App’s accessibility

Leicester City Council is committed to making its apps accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This app is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 02/02/2022 It was last reviewed on 02/02/02.

This app was last tested on 25/01/2022. The test was carried out by SkedGo