Withdrawal of Flexi tickets on OneCard

The OneCard scheme was designed to make travel easier in Leicester and has been available since 2014. Over time, usage has decreased as other ways of purchasing a Flexi ticket have become available. With the rise of mobile ticketing and contactless payments onboard buses, there is no longer a need to expand the Flexi ticketing range through the OneCard scheme.

Flexi tickets are available to buy on major bus services in Leicester from the driver. Payment methods include cash, contactless payment, as a m-ticket on a bus company’s ticketing app, or contactless capping via tap on tap off.


The Flexi on OneCard will be withdrawn over the next 3 months:

  • 1st July 2023 – new OneCards will no longer be available or issued
  • 1st September 2023 –  Flexi week tickets will no longer be able topped up on buses or at the First bus Travel shop
  • 1st October 2023 – Flexi OneCard tickets will be withdrawn and no longer accepted for travel


Customers who currently use the Flexi Week on OneCard are encouraged to switch to using either a mobile ticket (available on Arriva, Centrebus and First bus ticketing apps). Alternatively, tap on – tap off contactless capping is available by using a contactless payment card.

For more information, please visit Leicester Buses